Please read this further information before making any bookings The following terms and conditions are applied to bookings made by you through your usage of www.vietnamtourasia.com . The rate is valid until Sept 31st, 2011
CHILD DISCOUNT
Children
under 12 years is generally granted a reduction up to 30% of the land
tour, 25% of airfare, provided that they are accompanied by at least two
full-paying adults and stays in the same room. An extra bed is fully
charged as adult.
DEPOSIT & PAYMENT
A
deposit of 20% of the tour price per person by credit card or via
Paypal account plus bank charges (processing fees) is required upon
confirmation of your booking (If this amount is less than US$500, a 50%
deposit will apply). oÂnce a deposit is received it is understood that
you have read, understood and accepted all our Terms and Conditions.
The
remaining balance of the tour price (80%) is due upon your arrival in
Vietnam, payable at our offices in Hanoi. Cash is preferred to reduce
any processing fees that may affect your cost.
The deposit should be made by Credit card or via Paypal with following details:
PAY BY CREDIT CARD
We
connect with OnePAY Payment Gateway to accept Online Card Payment
(http://onepay.vn/). All of your card information are processed through SSL
protocol with international card security standard. Your card
information will not be stored at our system (Merchant).
If you
choose online payment by credit card, you will be redirected to OnePAY
Payment Gateway to pay us online with Visa, MasterCard, American
Express, and JCB Card.
The payment link will be provided via email as soon as you decide to book our tours or travel services.
Note: When you pay by Credit Card, 5% of bank commission will be charged!
BY PAYPAL
Please send the deposit/payment to our Paypal account at the email address: sales@newhorizon-travel.com
BY BANK TRANSFER
Please remit your payment to our bank account below:
Transfer to our bank account below
(provided that the bank transfer fee of USD 2.00 (minimum) or
0.05% of payment is charged to your account).
Beneficiary: Nguyen Manh Thuc (our
General Manager)
Bank name: Asia commercial bank in Hanoi
ADD: No 10 Trang Thi Street, Hoan kiem , Hanoi, Viet Nam
ACCOUNT NO: 77332449
Swift Code: ASCBVNVX
To reduce transfer fee,
please send money through one of these banks which is in the same system with
our bank as below: http://www.acb.com.vn/mangluoi/
CANCELLATIONS & REFUNDS
All cancellations must be received in writing, sent to us via fax or email. The following rules apply for cancellations:
*
More than fourteen (14) days and less than Twenty one (21) days prior
to departure: The total deposit paid to us (20% or US$ 200) less the
administrative fee in accordance with canceling advanced arrangements,
will be valid for oÂne (1) year from the date the deposit was received.
During this time (365 days) the amount can be applied to other tours and
services. After oÂne (1) year the deposit amount is forfeited.
*
Less than fourteen (14) days prior to departure: Complete forfeiture of
deposit, due to hotel charges for no-shows and organizing fees.
UNUSED SERVICES
No
refunds or exchanges can be made with respect to accommodation, meals,
sightseeing tours, transport or any other services, included in the tour
price, but not utilized by the tour members.
Travel documents will
be compiled after the deposit has been received and are sent two or
three weeks prior to departure. These documents will be sent via email,
and should be printed out by participants and retained as a receipt.
RESPONSIBILITY
All
possible care is taken to ensure that our suppliers maintain the
highest possible standards. However, we are not responsible in any way
for problems, however they arise, that result from the booking of
services we do not directly control.
Dan Viet Travel, its
subsidiaries, affiliated companies, servants or agents shall not be
responsible or become liable in contract or tort for any injury, damage,
loss, delay to person or property, additional expenses or inconvenience
caused directly or indirectly due to any events beyond our control.
VALIDITY
This
information is valid at the time of publication but is subject to
change without prior notice. However, should any changes occur, they
will be posted oÂn the website immediately. However, should the Terms
and Conditions change after the deposit is paid, the Terms and
Conditions under which the deposit was paid shall apply.
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