According to mr. Nguyen Dinh Tuan, the director of Varna hotel, the none-russian receptionists are making transactions difficult. The tourists group usually with only 1 or 2 people knowing a little english to communicate with the staffs so that it's hard to acquire all of the Russian visitors requirements. Mr. Tuan is choosing one of the candidates that applied to the hotel. These candidates usually have lived in Russia for years or graduated from Russian faculty of Da Nang Foreign Language University. From now to October 2012, there will be frequently Russian visitors, by the regular flights, staying in the hotel from 3 to 7 days. In the future, there will be more and more russians visit to Da Nang therefore employing russian-using staffs in hotels becomes extremely necessary.
Da Nang Department of Culture, Sports and Tourism of has worked with Da Nang University of Foreign Studies on long-term human resource training to meet this market. Predicted the eventfulness of the Russian market, from half a year ago, the coastal resorts such as Vinpearl Luxury, Hyatt Regency.. attracted the skilled in Russian language personnel and trained working skills.
Destinations of Russian tourists
Before the departures, up to 65% of travellers wanted to visit to Hoi An. But then there seemed to be a change: Half of the visitors stayed in Da Nang from 11 to 13 nights. The reason is that Danang now has fame with more recreation, more shopping and convenient for travel, sightseeing.. Stay in Da Nang, Russian tourists join tours to Ba Na Hills, Son Tra Peninsula, the charms of Ngu Hanh Son, Phuoc Nhon mineral hot springs and shopping in Korea market, Hung Vuong road. According to Mr Son, Da Nang is praised by about 300 guests had just returned to Russia as "with fascinating tours, more choises than in Phan Thiet and Nha Trang". Therefore, Danang needs to strengthen the sea services, the toilets and public security to keep the long-term source of customers. Mr. Cao Tri Dung also stated: "Da Nang is a new destination in Southeast Asia. Danang and the central have beautiful coastline, the rich tourism resources system, good infrastructure, the basis for developing the strong Russian market in the future."